RGPD
Update : March 2023
Creagaz undertakes that the collection and processing of your data, carried out from the site creagaz.com are in accordance with the Data Protection Act of 6/01/78 as amended and the European Regulation 2016/679 of 27/04/2016 on the protection of personal data.
A – Creagaz commitments
Concerned about the protection of your personal data, Creagaz is committed to adopt good practices in accordance with the regulations and to be transparent with its customers.
B – The data collected by Creagaz in the context of the management of the commercial relationship
1. What data does Creagaz collect?
The data that Creagaz collects in the context of commercial management are :
In French and in English:
Contact: Name, first name, company, phone, email address, subject of the message and message, with one or more attached files (optional).
The fields marked with an asterisk on the forms are mandatory. Creagaz will not be able to process your request if these fields are not completed.
2. Why does Creagaz collect your data?
Your data are processed by Creagaz, on the basis of your consent, in order to answer your questions, requests for quotes…
3. Who is your data intended for?
Creagaz will never sell or rent your data.
Only Creagaz departments and subcontractors authorized to process your data have access to the data, within the limits of their respective responsibilities.
Creagaz’s subcontractors: your personal data may only be transmitted to external service providers who process them on behalf of Creagaz.
4. How does Creagaz protect this data?
Creagaz takes all precautions to preserve the security and confidentiality of your data in order to prevent it from being distorted, damaged, disclosed or accessed by unauthorized third parties.
Security of your data:
All the pages of the creagaz.com site on which you are led to communicate personal data as well as the pages relating to the transactions are secured and are in https.
Security of data transmitted to external providers
Creagaz always selects its external service providers with the utmost care and attaches great importance to the way your data is secured.
Thus, these service providers only act on the instructions of Creagaz and at no time use your data for anything other than the execution of the services we entrust to them.
5. How long does Creagaz keep your data?
Creagaz will keep your personal data for no longer than is necessary for the purposes set out in the applicable law.
6. Does Creagaz transfer your data outside the European Union?
Your personal data is processed and hosted on servers located in France.
7. What are your rights under the General Data Protection Regulation 2016/679?
In accordance with European regulations on the protection of personal data, you have the right to access, rectify, oppose and delete your personal data.
You can exercise your rights at any time by making a written request accompanied by proof of identity by email to Creagaz – 21 B rue Maurice Dechy 78120 Rambouillet
C – What is a cookie?
A cookie is a piece of information deposited on the hard drive of an Internet user by the browser he uses to visit the site.
It contains several data, in particular the name of the server which deposited it, an identifier in the form of a unique number, possibly an expiration date.
This information is sometimes stored on the computer in a simple text file that a server accesses to read and record information. It may be collected via cookies or other similar devices, such as “pixel tags”. Ces informations sont parfois stockées sur l’ordinateur dans un simple fichier texte auquel un serveur accède pour lire et enregistrer des informations.
1. What cookies are used on the Creagaz website (creagaz.com) and what do they do?
3 categories of cookies have been determined in order to make the information as clear as possible in this policy:
Technical cookies: these cookies allow you to move around the website and use its features.
Functional cookies: These cookies allow us to remember your preferences on the site. It can be to memorize your selection of products. Their purpose is to improve the operation of the site and simplify your customer experience
Cookies for audience measurement: these cookies allow us to analyze your navigation and allow us to measure the audience of our website.
2. Can your data be collected by third parties?
Cookies for audience measurement
Creagaz is likely to include cookies to establish statistics and measure the audience and site traffic.
You have the option to disable cookies through your browser.
Indeed, as soon as you access the site, you can give your consent (or not) to the use of these cookies during its navigation. This consent is possible via a bar that appears at the bottom of the site. It allows you to accept cookies, refuse them, and access the RGPD in force on the site.
This consent is stored for 1 month.
Most browsers automatically accept the installation of cookies, unless you have changed your settings. By continuing your visit to the Creagaz website, you agree to the installation of cookies in accordance with this policy.
If you do not want Creagaz to install cookies on your computer, you can also deactivate the installation of cookies in your browser. Some of the cookies Creagaz installs on your computer may be essential to the proper functioning of the site, which is why it is important for you to note that your refusal to install cookies from creagaz.com will result in difficulties in browsing the website.
You can find information on how to disable cookies for each of the following browsers:
Google Chrome : https://support.google.com/chrome/answer/95647
Internet Explorer : http://windows.microsoft.com/fr-fr/windows7/block-enable-or-allow-cookies
MozillaFirefox : http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Safari : http://support.apple.com/kb/HT1677?viewlocale=fr_FR&locale=fr_FR
Opera : http://www.opera.com/help/tutorials/security/cookies/
D – What is phishing?
1. What is phishing?
Phishing is a fraudulent technique designed to steal your personal data in order to impersonate you and defraud you.
An e-mail or a fake website invites you under various pretexts to communicate your personal data.
2. How to recognize a fraudulent email or website?
Fraudulent e-mails are usually not targeted and often written in broken French. Most of the time the sender of the message is not visible or different from the domain of the organization he is supposed to belong to. If the address of the hyperlink is also different, this is an additional indication of fraud. To verify this, simply point your mouse at the link, without clicking on it, to see the address displayed in the bottom left corner of your browser.
3. What to do if you receive a fraudulent email?
If you receive a suspicious e-mail, please send it to the following address: contact@creagaz.com
E – What is the Data Protection Officer?
At this date, Creagaz does not have to appoint a data protection officer.
F – Can Creagaz modify the personal data and cookies policy?
Creagaz may modify its personal data and cookies policy by publishing the updated version on its website. Creagaz encourages you to visit this section frequently to stay informed.
